Return to Business as Unusual: Workplace of the Future
It’s a constant concern for business leaders around the globe. Every year, think tanks, businesses (including Verizon), academics and analysts give their view on the technology trends that they believe will most impact the future workplace — and how those technologies are shaping business technology investment. Over the years, the pressures driving toward remote working have been building, but no one could have predicted the seismic shift caused by COVID-19. Entire functions of many global organizations are now working remotely, and this looks set to permanently alter the way people think about the world of work, writes Sowmyanarayan Sampath, President — Global Enterprise, Verizon.
Remote working is no longer a benefit, luxury or convenience. It’s also more than a current make-do for organizations looking to conduct business as usual. We argue that senior leaders will have to leverage this inflexion point to drive sustainable competitive advantage for their organizations in the new normal.
We are creating a series of articles that will examine how business leaders need to think about enabling the workplace of the future, with remote working fully integrated into business practice. In this first article, we are focusing on the technology building blocks that CIOs need to consider while taking into account the underlying emerging set of new technologies.
THE COVID-19 EFFECT
Even before the coronavirus hit, remote working had been steadily increasing in many countries around the globe. For example, the St Louis Federal Reserve Bank1 found that over the last 30 years of remote working in the US has grown seven percent yearly. Despite that growth, only seven percent of US civilians currently have access to a “flexible workplace” benefit, according to the US Bureau of Labor Statistics.